Notice of Privacy Practices

YOUR RIGHTS

You have the right to:

Get a copy of your paper or electronic medical record

Correct your paper or electronic medical record

Request confidential communication

Ask us to limit the information we share

Get a list of those with whom we’ve shared your information

Get a copy of this privacy notice

Choose someone to act for you

File a complaint if you believe your privacy rights have been violated

Begin Your Journey Today

If you’re ready to start your journey, it’s only one call away.

(866) 390-5070

YOUR CHOICES

You have some choices in the way that we use and share information if we:

Tell family and friends about your condition

Provide disaster relief

Market our services and sell your information

Raise funds

OUR USES AND DISCLOSURES

We may use and share your information as we:

Treat you

Run our organization

Bill for your services

Help with public health and safety issues

Do research

Comply with the law

Respond to organ and tissue donation requests

Work with a medical examiner or funeral director

Address workers’ compensation, law enforcement, and other government requests

Respond to lawsuits and legal actions

Begin Your Healing in Paradise

Call Our Compassionate Specialists Today.

(866) 390-5070

YOUR RIGHTS

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.

We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ash us to correct your medical record

You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.

We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications

You can ask us to contact you In a specific way (for example, home or office phone) or to send mail to a different address.

We will say ”yes“ to all reasonable requests.

Ask us to limit what we use or share

You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say ”no“ If it would affect Your care.

If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say ”yes“ unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.

We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically.

Choose someone to act for you

If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.

We will make sure the person has this authority and can act for you before we take any action.

File a complaint If you feel your rights are violated

You can complain if you feel we have violated your rights by contacting us using the information on Page 1.

You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1- 877 696-6775, or visiting HHS.GOV

We will not retaliate against you for filing a complaint.

Embrace change in recovery!

Our deeply-caring staff and the surrounding natural beauty offer an unparalleled healing experience.

(866) 390-5070

YOUR CHOICES

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

Share Information with your family, close friends, or others involved in your care

Share information In a disaster relief situation

Include your information in a hospital directory

If you are not able to tell us your preference, for example, if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission:

Marketing purposes

Sale of your information

Most sharing of psychotherapy notes

In the case of fundraising:

We may contact you for fundraising efforts, but you can tell us not to contact you again.

Ready To Start Your Wellness Journey?

Reach out to Exclusive Hawaii Rehab and we’ll develop a customized treatment plan designed to heal the core of your addiction.

(866) 390-5070

OUR USES AND DISCLOSURES

How do we typically use or share your health information?

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually In ways that contribute to the public good, such as public health and research. We have to meet many conditions In the law before we can share your information for these purposes. For more information see: HHS.GOV

Help with public health and safety issues

We can share health information about you for certain situations such as:

Preventing disease

Helping with product recalls

Reporting adverse reactions to medications

Reporting suspected abuse, neglect, or domestic violence

Preventing or reducing a serious threat to anyone’s health or safety

Do research

We can use or share your information for health research.

Comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you:

For workers’ compensation claims

For law enforcement purposes or with a law enforcement official

With health oversight agencies for activities authorized by law

For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Ready to Experience the Hawaii Island Difference?

Our compassionate team of behavioral health experts will help you start this incredible journey as seamless as possible.

(866) 390-5070

OUR RESPONSIBILITIES

We are required by law to maintain the privacy and security of your protected health information.

We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

We must follow the duties and privacy practices described in this notice and give you a copy of it.

We will never share any substance abuse treatment records without your written permission.

We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: HHS.GOV

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.

Frequently Asked Questions

How much does treatment cost?

Your insurer may cover some or all of the cost of treatment. Depending on your carrier and policy, you may be responsible for the deductible and there may also be a co-pay. The cost of treatment is dependent on the length of stay and the level of care that is deemed medically necessary to support your recovery.

How can I verify my insurance?

Hawaii Island Recovery is able to accept most insurance plans. Depending on your carrier and your individual plan, the extent of coverage will vary. To determine whether your insurance will cover some or all of the cost of treatment, you are urged to contact Hawaii Island Recovery today and speak with one of our Intake Coordinators or to fill out the “Verification of Benefits” form on our website. We will work quickly to ascertain your eligibility for insurance coverage for treatment with Hawaii Island Recovery.

What is detoxification, or “DETOX”?

Alcohol and most drugs are potentially toxic substances, particularly when used in excess. With chronic abuse, the human body adapts to the presence of these substances in an effort to counter their lethal effects. When alcohol or drugs are stopped, extreme care must be taken to ensure a safe withdrawal. Detoxification or “detox” refers to the acute phase of the withdrawal process that can be both uncomfortable and dangerous and may require medical intervention. For some patients, a “detox” protocol of prescribed medication may be required to ensure the client is safely “detoxed” with minimal discomfort.
Get more information about “Detox”

What are the benefits of flying away from home for treatment?

Removing yourself from the stressors and triggers of daily life is essential in early recovery. Most of our clients have tried to get sober in their home communities and have failed to achieve lasting sobriety. A change in environment is not only conducive to breaking old patterns and habits, it also reduces exposure to the external triggers that most likely perpetuated the cycle of addiction.

What is the length of stay?

Length of stay refers to the number of days a person is in residential treatment. Hawaii Island Recovery offers 30, 60 and 90-day treatment programs, with 90 days being the optimal length of stay to achieve long-term sobriety.

How can I deal with trauma / PTSD?

The majority of our clients who enter treatment for substance abuse have a co-occurring mental health disorder. Most commonly, our clients also suffer with depression, anxiety, and PTSD. In the majority of cases, we have found that underlying all of these conditions is a history of trauma that may include childhood abuse and neglect, sexual abuse and domestic violence. In our experience, it is imperative to aggressively treat the underlying trauma to reduce the risk of relapse after treatment. EMDR (Eye Movement Desensitization and Reprocessing) is an evidence-based technique that has been demonstrated to effectively treat trauma at its source. Hawaii Island Recovery offers EMDR provided by a highly trained clinical staff in addition to CBT (cognitive behavioral therapy) another effective therapeutic modality for the treatment of trauma.

Get more information on Evidence-based Treatment